Privacy Policy


This website (hereinafter “website”) is run and provided by Metoda Hiawatha d.o.o, K.S. Đalskog 50, 10432 Bregana, PIN: 31923504990, represented by director Marko Vlašić (hereinafter “we”, or “us”).

Personal data processing

We wish to provide you with information on manner of processing your personal data while you are using visiting our website. Unless stated differently in the following sections, the legal basis for processing of your personal data arises from the fact that such processing is necessary to provide you with the functionality of the website you requested.

Use of our website


1. Access to our website

When you visit our website, your browser will transfer certain data to our server. The transfer of information is performed due to technical reasons, in order for us to make the requested information available to you. To facilitate your access to the website, the following data is gathered, and stored for a short period:

  • IP address
  • Date and time of access
  • Time zone difference in relation to Greenwich mean time
  • Contents of request (specific website)
  • Status of access/HTTP status code
  • Quantity of transferred data
  • Website requesting access
  • Browser, language setting, browser and operational system version

To protect our legitimate interests, we store such data for a limited time to enable us the following of personal data in the event or attempt of unauthorised access to our servers.


2. Cookies

a) What are cookies?

We use cookies on this website. Cookies are text files which are stored in the memory of your device using your browser. They store certain data (i.e. language or website settings) that your browser may (depending on the duration of cookies) resend to us at during your next visit to our website.

b) Which cookies do we use?

We differentiate by two categories of cookies: (1) functional cookies, without which the functionality of our website would be diminished and (2) additional cookies used for website analysis and marketing purposes. [klaro type=”review”]

(1) functional cookies

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(2) additional cookies

c) Subject to your consent

We use additional cookies only pursuant to your previous consent. At your first visit to our website, a notice will show up requesting your consent for installation of additional cookies. In case you granted your consent, we install cookies to your computer, and the ad will not show up again so long as the cookie is active. After the expiry of the cookie, or if you actively delete the cookie, the ad will show up again at your first next visit to our website, and the invitation for grant of consent will show up again.

d) How to disable cookies

Of course, you can use our website without the installation of cookies. At any moment you can set or completely disable cookies in your browser. However, this may lead to limited functionality or negatively affect the accessibility of our website.


3. Third party services or content on our website

Our website my include third party services and/or content. When using such third party services or when the third party content is displayed, communication information is exchanged between yourself and the appropriate service provider due to technical reasons.

The appropriate service or content provider may also process your data for own additional purposes. In accordance with our capabilities, we configured the content provider’s services and content for own purposes so that any other communication for purposes other than the provision of their services on our website is blocked, or that the communication occurs only after you actively selected to use the appropriate service. However, since we have no control over data gathered and processed by third parties, we are not in the position of providing binding information regarding the goal and purpose of such processing of your data.

For more information regarding the goal and purpose of such collection and processing of your data, please see the privacy policy of the service provider whose services and/or content we included and who are responsible for protection of your information in this context:

Google Analytics

Our website uses Google Analytics, an analyzing service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America (hereinafter “Google”).

Google analyses your use of our website on our behalf. Information that Google collects regarding your use of our website (i.e. starting point URL, our websites you visited, browser you used, your language settings, your operative system, your screen resolution) are transferred to Google’s server in USA, where it is stored and analysed. The result is placed to our disposal in an anonymous form. The information of your use are not connected to your full IP address. Google is certified under the EU-USA Privacy shield, which ensures that an appropriate level of data protection is applied to the processing of data by Google in the USA.

You can withdraw your consent for web analysis at any moment, by downloading and installing the available Google browser add-on or by editing your consent at the bottom of the page, whereby an opt-out cookie is installed. Both option disable web analysis so long as you use the browser with an installed add-on or until you delete the opt-out cookie.

More information on Google Analytics are available in the Google Analytics Terms and Conditions, in the Google Analytics Guidelines of data privacy protection and the Google Privacy protection.

Google Tag Manager

Google Tag Manager (GTM) is a free service operated by Google LLC. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA that allows simple tagging of websites. GTM uses cookies to discover unique users and thereby speed-up your browsing of the website. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.

YouTube videos

Our website contains links to videos from the service YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit a website on our website containing such video, you establish a direct connection between the browser and YouTube server after activating the video playback.

YouTube receives data that you visited our website from your IP address. If you click the link to a video, the IP address will be forwarded to YouTube. We wish to point out that, as provider of our website, we have no knowledge on the content of transferred data or their use by YouTube. Further information is available in YouTube privacy policy (https://www.youtube.com/)


4. Use of contact form

The user may enter the following personal data on the website with the contact form:

  • Name
  • E-mail
  • Message

The entered data is automatically sent to an e-mail address designated to the administrative personnel in charge of request processing. The data is stored for 6 months, or until the receipt of a deletion request.


5. Use of reservation form

The user may enter the following personal data on the website with the reservation form:

  • First name
  • Last name
  • Date and time of arrival
  • E-mail
  • Message

The entered data is automatically sent to an e-mail address designated to the administrative personnel in charge of request processing. The data is stored for 6 months, or until the receipt of a deletion request.


Information regarding your rights

Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:

  • Right to information on your personal data we stored
  • Right to rectification, deletion or limitation of processing of your personal data
  • Right to objection to data processing for reasons out of our own legitimate interest, public interest, or profiling, except if we can prove there are compelling, justified reasons which go beyond your interests, rights or liberties, or if such processing is performed for the purpose of confirmation, application or defence of legal requests.
  • Right to data transfer
  • Right to appeal to the Agency for protection of personal data
  • You can at any time with future effect withdraw your consent regarding the collection, processing and use of your personal data. For further information see chapters above describing the processing of data pursuant to your consent.

If you wish to exercise your rights, please direct your request to the contact person listed below.

Contact

For all questions regarding data privacy please contact our data protection officer at the following e-mail address: info@ziplineplitvice.com.

Limitation of liability

Even though we apply available technical, organisational and personnel measures for personal data protection from accidental or intentional abuse, destruction, loss, unauthorised change or access, we cannot guarantee that some of the personal data we collect will never be accidentally disclosed, contrary to this Privacy policy. We exclude the liability for damages incurred to users or third persons by disclosure of personal data to the fullest extent permitted by law.

Amendment of the Privacy policy

We may periodically update our Privacy policy. The updates to our Privacy policy will be published on our website. All amendments enter into force at the moment of their publication on our website. Therefore, we advise you to regularly visit the website to get notifications on potential updates.

Contact info

  • Phone: 095 3315 668
  • Address: Rudopolje,
    53223 Vrhovine, Croatia
  • Working Hours: 10:00-18:00

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